Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined in this section. The following definitions apply whether they appear in the singular or plural.

Definitions

• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service
• Company (referred to as “the Company”, “we”, “us” or “our”) refers to Klassy Kreations, LLC, based in the State of Maryland, USA.
• Website refers to the Klassy Kreations website, accessible at www.klassy-kreations.com
• Service refers to the Website and any related online forms, email communication, or digital content we provide.
• Personal Data means any information that relates to an identified or identifiable individual.
• Usage Data means data collected automatically, generated by your use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Cookies are small files placed on your device (computer, tablet, or mobile device) by a website.
• Service Provider means any natural or legal person who processes data on behalf of the Company, such as website hosting providers, email service providers, client management platforms, and payment processors.

Information We Collect
Personal Data You Provide

While using our Service, we may ask you to provide certain Personal Data that can be used to contact or identify you. This may include, but is not limited to:

• First and last name
• Email address
• Phone number
• Billing and mailing address (including city, state, ZIP/postal code)
• Event details (such as event date, venue, guest count, floral preferences, visual inspiration boards, reference photos, and venue floor plans or layouts)
• Any other information you choose to provide in an inquiry form, questionnaire, email, or message

Usage Data
Usage Data is collected automatically when you use the Service. This may include:

• Your device’s Internet Protocol (IP) address
• Browser type and version
• Pages of the Website that you visit
• Time and date of your visit
• Time spent on pages
• Referring/exit pages
• Unique device identifiers and other diagnostic data

When you access the Website on a mobile device, we may collect:

• Type of mobile device
• Mobile operating system
• Type of mobile browser
• IP address of your mobile device
• Other diagnostic data related to your use of the Website

Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to operate and improve our Website and to understand how visitors interact with it.

Examples of the types of Cookies we may use include:

Necessary / Essential Cookies
These Cookies are required for the Website to function properly (for example, basic security and page navigation). The Website cannot function properly without these Cookies.

Functionality Cookies
These Cookies allow the Website to remember choices you make (such as form preferences) to provide a more personalized experience.

You can instruct your browser to refuse Cookies or to indicate when a Cookie is being sent. If you choose to disable Cookies, some parts of the Website may not function as intended.

Third-Party Analytics (Including Google Analytics)
We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data may be shared with other Google services. Google may use the collected data to personalize the ads of its own advertising network.

You can opt out of making your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript (ga.js, analytics.js, and gtag.js) from sharing information with Google Analytics about visit activity.

For more information on Google’s privacy practices, please refer to Google’s own Privacy Policy.

How We Use Your Personal Data

We may use Personal Data for the following purposes:

To provide and maintain the Service

• Including responding to inquiries, managing bookings, and operating the Website.

To communicate with you

• To respond to your questions, provide information you request, and send service-related communications about your event or booking.

To prepare proposals and contracts

• To create, send, and manage floral estimates, proposals, contracts, and related documents.

Phone Calls and SMS/Text Communications
By providing your phone number, you confirm that you own or are authorized to use that number and you consent to receive calls and text messages (SMS/MMS) from us regarding your inquiries, event planning, and bookings.

• Message and data rates may apply, depending on your mobile carrier and plan.
• You may opt out of text messaging at any time by replying “STOP” to a message you receive from us.
• Opting out of text messages will not affect our ability to contact you by email or as otherwise permitted by law and necessary to provide services you’ve requested.

We do not send mass text marketing campaigns without appropriate consent.

How We Share Your Personal Data

We do not sell your Personal Data.
We may share your Personal Data with:

Service Providers
We may share information with vendors and providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email marketing services
• Client relationship management and proposal tools (such as HoneyBook)
• Payment processing (via Stripe within HoneyBook)
• Analytics and similar tools

These Service Providers are permitted to use your Personal Data only as necessary to provide services to us and are not authorized to use it for their own unrelated purposes.

Professional advisors
Such as attorneys, accountants, and consultants, where necessary for legitimate business purposes.

Business transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred as part of that transaction. We will take reasonable steps to ensure your information remains protected.

Legal obligations and protection of rights
We may disclose your Personal Data if required to do so by law or in a good-faith belief that such action is necessary to:

• Comply with a legal obligation or governmental request
• Protect and defend our rights, property, or safety
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Retention of Your Personal Data

We retain Personal Data for as long as reasonably necessary to:

• Provide our services and fulfill the purposes described in this Policy
• Comply with legal, tax, accounting, or reporting obligations
• Resolve disputes and enforce our agreements

Usage Data may be retained for a shorter period, except where it is used to strengthen security, improve the functionality of the Service, or where we are legally required to retain it for longer.


International Transfers
Our Company and Service Providers may process your Personal Data in locations outside your state or country. Where your information is transferred internationally, we will take reasonable steps to ensure that it is treated securely and in accordance with this Privacy Policy.

Security of Your Personal Data
We use commercially reasonable measures to help protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

Email Marketing
If you provide your email address, we may send you:

• Service-related emails (such as proposals, confirmations, or important updates), and
• Optional marketing emails (such as newsletters or special offers).

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or by contacting us at info@klassy-kreations.com . Service-related emails necessary to fulfill our obligations may still be sent even if you opt out of marketing messages.

Payments
We may provide paid products and services (such as wedding floral design and related rentals). All payments are processed through third-party platforms. 

• We use HoneyBook to manage client inquiries, proposals, and invoices.
• HoneyBook uses Stripe as its payment processor.

We do not store or collect your full payment card details on our own servers. Your payment information is provided directly to Stripe via HoneyBook and is handled in accordance with Stripe’s security standards and privacy policy.

For details on how Stripe handles your data, please review Stripe’s Privacy Policy on their website.

Your Privacy Rights
Depending on where you live, you may have certain rights regarding your Personal Data, which may include:

• The right to request access to the Personal Data we hold about you
• The right to request correction or update of your Personal Data
• The right to request deletion of your Personal Data (subject to legal or contractual obligations)
• The right to opt out of marketing communications
• The right to ask questions or raise concerns about how your Personal Data is handled